What's Next in Emerging Technologies

Faced with talent scarcity and rising labor costs, companies are weighing the decision of whether to

Faced with talent scarcity and rising labor costs, companies are weighing the decision of whether to hire freelancers or engage a Business Process

According to the Insights Partner's SaaS Trends Forecast, the SaaS market is projected to have an 18.5% CAGR, reaching a global market size of $462.94 billion by 2028. Essentially,

Contemporary work-life requires transformation and adaptation of modern technology into everyday processes for stability and continuity. Throughout the world, the focus right now is to utilize AI solutions to increase operational efficiency on every platform.

Virtual events can bring the global business leaders to your doorstep ­– or in today’s case, your desktop. Pandemic lockdowns worldwide may have stopped physical interaction but they have done everything right to further digital communication platforms.

In today’s digital world, the face of customer service has changed.  With the advancements in technology and a self-service culture, consumers are demanding instant access to solutions and on-demand customer service.  According to a 2016 report,

RPA provides the building blocks to develop more streamlined end-to-end processes, to perform more meaningful analytics, to create more of a digital infrastructure across the business.

At Premier BPO LLC we often come across zealous medium-to-large scale businesses interested in outsourcing. Not all such clients are