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Premier NX Wins Gold at the TITAN Business Awards

Recognized for Breakthroughs in Digital Transformation

Gold Winner – TITAN Business Awards

Breakthroughs in Digital Transformation

Premier NX has been named a Gold Winner in the Breakthroughs in Digital Transformation category at the 2025 TITAN Business Awards, a recognition that celebrates the power of digital innovation to modernize operations and deliver measurable business value.

This award honors Premier’s strategic leadership in transforming sales enablement for a national client by modernizing its contact center operations and sales support infrastructure.

Sales Enablement, Reimagined

Through end-to-end planning, deployment, and post-launch support, Premier NX helped implement a fully integrated, cloud-based customer engagement platform. The initiative eliminated communication silos, enhanced agent performance, and empowered frontline sales teams to deliver faster, more personalized customer interactions.

This transformation addressed critical friction points—ranging from disjointed workflows and delayed feedback loops to cost inefficiencies—and enabled a more scalable, insight-driven sales support model.

Key Outcomes

Unified Sales Engagement across voice, email, and chat

Intelligent Analytics & Feedback for real-time coaching

Optimized Workforce Performance with 93.98% training success

Streamlined Technology Integration with scalable telephony

Ongoing Operational Management through Premier’s PRIME Framework

By aligning digital tools with operational strategy and people enablement, Premier NX helped the client build a future-ready foundation for growth.

Experience What Award-Winning Service Looks Like