New Providence, NJ – August 27, 2025 – After a standing-room-only launch in Columbus, Ohio, Premier’s “Beyond the Buzz: What Mid-Market Leaders Need to Know” Executive Roadshow is bringing its flagship session — “AI Promises vs. Reality: How to Prepare for Digital Transformation” — to both coasts in one week: San Diego on September 10 and Dallas on September 12.
Interested leaders can request an invitation to these exclusive executive lunches, each limited to 30 senior executives, for candid, peer-level discussions on separating AI hype from reality, building readiness, and achieving measurable ROI from AI initiatives.
Christa Heibel, CEO of CH Consulting Group and a renowned authority on customer experience and AI-human collaboration, will headline both sessions alongside Dave Shapiro, COO of Premier NX, a veteran strategist in operational transformation.
“AI’s potential is extraordinary — but only if it’s implemented with the right foundations, governance, and human oversight,” said Heibel. “We’ll share proven methods, including real-world case studies, to help leaders move from experimentation to scalable, repeatable ROI.”
Turning AI Potential into ROI with the Premier PRIME Framework
Both sessions will spotlight Premier’s PRIME Framework, a structured five-stage approach for embedding AI into the business in a way that delivers sustainable value:
- Plan – Define AI goals tied directly to ROI and assess readiness.
- Recommend – Provide vendor-neutral, business-aligned technology guidance.
- Implement – Deploy AI with seamless integration and strong change management.
- Manage – Monitor adoption, performance, and compliance for stability.
- Enhance – Continuously improve capabilities to grow ROI over time.
Attendees will also explore the advantages of co-sourced, human-in-the-loop models that combine technology with offshore expertise to reduce costs, increase scalability, and protect operational stability.
Key Takeaways for Attendees
- How to avoid common pitfalls that derail AI ROI
- How to align people, processes, and technology for sustainable transformation
- Insights from a case study yielding nearly $200,000 in annual savings
- Peer networking with executives facing similar AI and operational challenges
Event Details
San Diego, CA – Wednesday, September 10, 2025
Wyndham San Diego Bayside – Porthole Room, 1355 North Harbor Drive
Register Here
Dallas, TX – Friday, September 12, 2025
The Kimpton Pittman Hotel – Pittman South Room, 2551 Elm St
Register Here
Space is Limited: Each session is capped at 30 senior executives to ensure meaningful discussion and networking. Request your invitation today to secure your seat — spots are filling quickly.
About Premier NX
Premier NX is a tech-enabled services provider specializing in customer experience, digital transformation, sales enablement, analytics, and financial operations. Through a global workforce and right-shoring model, Premier delivers co-sourcing solutions that enhance business performance. Since 2003, the company has maintained an 85% CSAT score and an NPS 20% above the industry average.
For more information, visit premiernx.com.
For media inquiries
Isra Naqvi
Head of Marketing
Premier NX
+1 931-999-7630
marketing@premiernx.com
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