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Home > BPO Market Trends

BPO Market Trends

  • The Year 2022 In Recap – Top Business Trends

    The Year 2022 In Recap – Top Business Trends

    The post-COVID year has proven to be a year of multiple businesses and industry-related trends. Here's a...

  • Talent Scarcity – Trend 1 of 7 in Future of Work by Korn Ferry

    Korn Ferry’s recently released Future of Work report highlights how attitudes have shifted from “me” to “we”...

  • 4.5 million job quits – Labor Crisis Continues

    The latest Job Openings and Labor Turnover (JOLTS) report from the Bureau of Labor Statistics (BLS) revealed that...

  • Korn Ferry’s Work Trends report Trend 6 of 7

    Korn Ferry’s Work Trends report Trend 6 of 7 states that togetherness must rule the work environment now....

  • CX – A Growth Engine According To 90% Businesses

    Forbes’ recent article showing the growth of CX in the past year highlights how CX...

  • Deloitte Tech Industry Trends 2022

    An analysis by Deloitte on the biggest Tech industry trends surfacing in 2022 states that...

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