Event Information: - Event Name: ICMI Contact Center Expo - Date: October 16th - 19th, 2023 -...
The SOCAP Fall Symposium ‘23 was held in Tampa Bay, Florida this year and celebrated the organization’s 50th Anniversary.
SOCAP is back again, this time celebrating its 50th Anniversary under the banner: Celebrating our past, embracing our future. Join us at this year's Fall
While virtually every company was forced to go remote and is still maintaining a remote workforce environment, that doesn’t mean it is easy to manage or efficient. There are a number of
As many business leaders are experiencing, and according to an article on Forbes, employees are showing continued reluctance to return to full-time office work.
The SOCAP Spring Symposium 23 was held in Columbus, Ohio this year and celebrated the theme ‘Decades’ mirroring...
According to the Insights Partner's SaaS Trends Forecast, the SaaS market is projected to have an 18.5% CAGR, reaching a global market size of $462.94 billion by 2028. Essentially,
The Call & Contact Center Expo is an industry event catering to professionals in the customer care, contact...
Session on Best Practices by Premier: Hear from our outsourcing expert, Premier COO, Dave Shapiro on the...
