What's Next in Ecommerce

In today's competitive business landscape, sales efficiency is critical for the success of any company. This is...

In today's fast-paced digital era, businesses are always on the lookout for innovative ways to increase their sales...

Artificial intelligence has made significant strides in recent years, and one of its most exciting applications is in...

ChatGPT is an AI powered chatbot that can offer unique and advanced conversational experience by generating...

Contemporary work-life requires transformation and adaptation of modern technology into everyday processes for stability and continuity. Throughout the world, the focus right now is to utilize AI solutions to increase operational efficiency on every platform.

Virtual events can bring the global business leaders to your doorstep ­– or in today’s case, your desktop. Pandemic lockdowns worldwide may have stopped physical interaction but they have done everything right to further digital communication platforms.

In today’s digital world, the face of customer service has changed.  With the advancements in technology and a self-service culture, consumers are demanding instant access to solutions and on-demand customer service.  According to a 2016 report,

It’s a question that CEOs and CFOs often grapple with.  The increased access to and competition of e-retailers leaves consumers with many options to choose from when looking making their purchases.  In fact, some surveying businesses have claimed that 91% of

Let’s face it. Telecommunications providers have a reputation of not providing customer services and experiences that meet the needs of the customers. You don’t have to look far to find examples of customer interactions gone awry, especially in the telecommunications