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Blog > Workforce Strategy

What's Next in Workforce Strategy

  • The Philippines has become the call-center capital of the world

    The combination of cheap labor and specialized skills has made the Filipino workforce invaluable to a growing list of U.S. companies, which use them to field customer complaints, generate sales leads, code data, format documents and read medical scans and legal briefs.

  • Automation skills have rapidly arrived at the top of the talent agenda | Work smarter, not cheaper!

    Automation skills have rapidly arrived at the top of the talent agenda | Work smarter, not cheaper!

    RPA provides the building blocks to develop more streamlined end-to-end processes, to perform more meaningful analytics, to create more of a digital infrastructure across the business.

  • The Global Middle Class

    The Global Middle Class

    A few years back, a very bright intern interviewed with me about working for Premier BPO LLC for the summer in our Chinese operations.

  • Work Life Balance in the Philippines BPO Industry

    Work Life Balance in the Philippines BPO Industry

    A typical BPO work schedule in the Philippines follows U.S. business daytime hours, which is a 13-hour difference from here. We have

  • Understanding What Works in the Philippines

    Understanding What Works in the Philippines

    As to what any other company wants to achieve in their organization, Premier BPO LLC worked hard to realize and appreciate what works

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