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Blog > Customer Experience

What's Next in Customer Experience

  • Premier’s Award-Winning Service Unlocks Exceptional Customer Experience

    A recent study showed that 86% of homeowners prefer smart home technology, which is especially critical with the...

  • The Future of Contact Centers – Join Premier at the ICMI Contact Center Expo 2023

    In the fast-paced world of customer service and contact centers, staying ahead of the curve is

  • Elevate Your Contact Center with Premier at ICMI Contact Center Expo

    Event Information: - Event Name: ICMI Contact Center Expo - Date: October 16th - 19th, 2023 -...

  • SOCAP Fall Symposium 2023 Recap: Insights, Highlights, and Awards

    The SOCAP Fall Symposium ‘23 was held in Tampa Bay, Florida this year and celebrated the organization’s 50th Anniversary.

  • SOCAP Fall 2023: What to Expect This Symposium

    SOCAP is back again, this time celebrating its 50th Anniversary under the banner: Celebrating our past, embracing our future. Join us at this year's Fall

  • The SOCAP RECAP – Spring Symposium 2023

    The SOCAP Spring Symposium 23 was held in Columbus, Ohio this year and celebrated the theme ‘Decades’ mirroring...

  • Call & Contact Center Expo 2023: Insights and Key Takeaways

    The Call & Contact Center Expo is an industry event catering to professionals in the customer care, contact...

  • How a sales team can enhance customer interaction using Chat GPT

    How Sales Teams Can Enhance Customer Interactions Using ChatGPT

    In today's competitive business landscape, sales efficiency is critical for the success of any company. This is...

  • pci certified outsourcer presenting at call & contact center expo

    Meet the Premier team to Elevate your CX. Join our breakout session at Call & Contact Center Expo U.S. Don’t miss out!

    Event Overview: Call & Contact Center Expo 23 USA is the leading customer service, business intelligence, and...

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