What's Next in Financial Services

We recently recorded a live stream on the topic of busting myths about outsourcing. While outsourcing has...

Event Overview: SSOW is the largest global outsourcing platform that brings together outsourcing industry professionals, executives, speakers, and...

Where do we stand on inflation The past few years have been a roller coaster...

Employers can’t find workers amidst the Great Resignation while the existing workforce is slowly shrinking due to a current labor shortage. It’s several months in the making that people are voluntarily quitting their jobs; even with over 10 million positions open,

Contemporary work-life requires transformation and adaptation of modern technology into everyday processes for stability and continuity. Throughout the world, the focus right now is to utilize AI solutions to increase operational efficiency on every platform.

Virtual events can bring the global business leaders to your doorstep ­– or in today’s case, your desktop. Pandemic lockdowns worldwide may have stopped physical interaction but they have done everything right to further digital communication platforms.

We currently live in the era of specialization where you can’t manage everything with utmost efficiency. Secondly, a “manage it all yourself” approach detracts you from core business objectives. You end up losing more than you may have saved.

In our previous blog, we discussed the positives of strategically partnering with a business process outsourcing firm. All of the above allows the businesses to focus on functions that are essential to the growth of the core business.  However, there are certain

People are the heart of any business and drives the success – both internally and externally. Hfs Research found that Despite the growth of technology, companies are still in need of people, processes, and systems to help create an ideal customer service experience.