{"id":563,"date":"2020-05-10T17:15:09","date_gmt":"2020-05-10T17:15:09","guid":{"rendered":"https:\/\/premiernx.com\/?page_id=563"},"modified":"2024-01-25T18:50:17","modified_gmt":"2024-01-25T18:50:17","slug":"healthcare-industry-solutions","status":"publish","type":"page","link":"https:\/\/premiernx.com\/uk\/client-success-stories\/healthcare-industry-solutions\/","title":{"rendered":"Healthcare Industry Solutions"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h2>Medical Equipment Company:<\/h2>\n<p>Our client is an innovative durable medical equipment (DME) company that provides best of class products to a wide range of customers, including physicians, hospitals, O&amp;P shops, DME providers, senior care and physical rehabilitation facilities. All of their orthotics are reimbursed by Medicare and most private insurances.<\/p>\n<p><strong>ByteSuccess<\/strong> is a marketing company that is one of the sources providing raw leads for our client and also they are doing the Doctor chase for their patients and their back end success rateis very promising.<\/p>\n<p><strong>PremierBPO<\/strong> is a renowned name when it comes to Business Processing. Their services<br \/>\ninclude Back Office Processing, Medical Billing, Financial and IT Services. PremierBPO has extensive experience related to contact centers for large Corporations. They have qualified staff who are fully trained for Tele-Sales, Customer Services, Technical Support Services and Lead Generation programs. Based on the data provided by Pakmed and ByteSuccess, Premier Reps dial out and generate qualified leads after inspection ofpatient\u2019s insurance plan and Physicians eligibility.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-bg-parallax\" data-bg-align=\"center center\" data-direction=\"up\" data-mute=\"false\" data-opacity=\"100\" data-velocity=\"-0.3\" data-mobile-enabled=\"false\" data-break_parents=\"0\" data-bg-image=\"https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/medical-1.jpg\" data-bg-repeat=\"false\" ><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-parallax-up nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-bottom:50px;--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/medical-1.jpg\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-2\"><h2 style=\"color: white;\">Phase 1: Initial Phase<\/h2>\n<p style=\"color: #ffffff;\">When the program started, Premier had 5 FTE who were dialing from a recycled data file provided by ByteSuccess and from December 20th onwards daily fresh leads were delivered. Premier Reps were initiating the call, describing feature of the product to the prospect and then qualifying them based on simple questions set by Pakmed (Initially no eligibility tool wasprovided) and also offeringLidocaine Gel asa downsell.<\/p>\n<h2 style=\"color: white;\">Phase 2: Eligibility Tools:<\/h2>\n<p style=\"color: #ffffff;\">During first and second quarter of 2017, Client provided us with 3 eligibility tools i.e. Zirmed, Emdeon and Pecos to maximize quality ofsales.<\/p>\n<ul style=\"color: #ffffff;\">\n<li>Zirmed is used to determine if a prospect has a valid Medicare part A&amp;B or Medicare Advantage PPO\/HMO plan in order to get the braces covered through their insurance company.<\/li>\n<li>Emdeon is used to determine if a prospect has Medicare part D plan (i.e. Drug coverage) which is required for Lidocaine Pain Gel.<\/li>\n<li>Pecos is used to lookup Physicians to determine if they are Medicare-enrolled and have a valid Taxonomy which is required to write prescription for orthotic products.<\/li>\n<\/ul>\n<h2 style=\"color: white;\">Phase 3: Doctor Conference:<\/h2>\n<p style=\"color: #ffffff;\">During 3rd quarter, Premier agents started making 3-way calls to Doctors office to confirm Fax number and Set \/ Confirm patient\u2019s upcoming appointment. This strategy has helped the back-end department i.e. Doc Chase to get stronger success rate.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:50px;--awb-padding-right:50px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-3\"><h2>Lead Count Comparison:<\/h2>\n<ul>\n<li>We received 9482 recycled leads and +-245 fresh leads per day for the month of Dec 2016.<\/li>\n<li>Quarter 1 (i.e. January \u2013 March 2017), we received +-630 fresh leads per day to dial out.<\/li>\n<li>Quarter 2 (i.e. April \u2013 June 2017), we received +-1000 fresh leads per day to dial out.<\/li>\n<li>Quarter 3 (i.e. July \u2013 September 2017), we received +-1200 fresh leads per day to dial out.<\/li>\n<li>We received +-1150 fresh leads per day for the month ofOctober 2017.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-569\" src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/leadcountcomp-1.jpg\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/leadcountcomp-1.jpg\" alt=\"\" width=\"651\" height=\"295\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27651%27%20height%3D%27295%27%20viewBox%3D%270%200%20651%20295%27%3E%3Crect%20width%3D%27651%27%20height%3D%27295%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/leadcountcomp-1-200x91.jpg 200w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/leadcountcomp-1-300x136.jpg 300w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/leadcountcomp-1-400x181.jpg 400w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/leadcountcomp-1-600x272.jpg 600w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/leadcountcomp-1.jpg 651w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 651px) 100vw, 651px\" \/><\/p>\n<h2>FTE Comparison:<\/h2>\n<ul>\n<li>For the month ofDecember 2016,Premier had 5 FTE logged into this program.<\/li>\n<li>Quarter 1 (i.e. January \u2013 March 2017), On February 13, 2017, The FTE count was ramped up by 3 Reps.<\/li>\n<li>Quarter 2 (i.e. April \u2013 June 2017), On June 12th, 2017, client increased the FTE requirement by 3 more agents attaining a totalof11 FTE for this program till date.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-570\" src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/FTe-2.jpg\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/FTe-2.jpg\" alt=\"\" width=\"651\" height=\"295\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27651%27%20height%3D%27295%27%20viewBox%3D%270%200%20651%20295%27%3E%3Crect%20width%3D%27651%27%20height%3D%27295%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/FTe-2-200x91.jpg 200w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/FTe-2-300x136.jpg 300w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/FTe-2-400x181.jpg 400w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/FTe-2-600x272.jpg 600w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/FTe-2.jpg 651w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 651px) 100vw, 651px\" \/><\/p>\n<h2>Sales Comparison:<\/h2>\n<ul>\n<li>Month ofDec 2016,we closed 206 Med ABand 30 Lido sales.<\/li>\n<li>Quarter 1 (i.e. January \u2013 March 2017),<\/li>\n<li>We closed 1142 Med ABand 36 Lido sales.<\/li>\n<li>Quarter 2 (i.e. April \u2013 June 2017)<\/li>\n<li>We closed 1235 Med AB, 456 PPO\/HMO and 189 Lido sales.<\/li>\n<li>Quarter 3 (i.e. July \u2013 September 2017)<\/li>\n<li>We closed 1851 Med AB, 700 PPO\/HMO and 1618 Lido sales.<\/li>\n<li>Month ofOct 2017, weclosed 816 Med AB, 296 PPO\/HMO and 835 Lido Sales.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"lazyload alignnone size-full wp-image-571\" src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/sale-3.jpg\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/sale-3.jpg\" alt=\"\" width=\"651\" height=\"295\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27651%27%20height%3D%27295%27%20viewBox%3D%270%200%20651%20295%27%3E%3Crect%20width%3D%27651%27%20height%3D%27295%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/sale-3-200x91.jpg 200w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/sale-3-300x136.jpg 300w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/sale-3-400x181.jpg 400w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/sale-3-600x272.jpg 600w, https:\/\/premiernx.com\/wp-content\/uploads\/2020\/05\/sale-3.jpg 651w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 651px) 100vw, 651px\" \/><\/p>\n<\/div><div 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class=\"fa-file-download fas awb-button__icon awb-button__icon--default\" aria-hidden=\"true\"><\/i><\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":465,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-563","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Healthcare Industry Solutions<\/title>\n<meta name=\"description\" content=\"Discover innovative healthcare industry solutions to enhance patient care, streamline operations, and boost efficiency.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, 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