{"id":34533,"date":"2026-02-23T17:58:40","date_gmt":"2026-02-23T17:58:40","guid":{"rendered":"https:\/\/premiernx.com\/?page_id=34533"},"modified":"2026-02-23T18:40:40","modified_gmt":"2026-02-23T18:40:40","slug":"migrate-from-vonage-to-amazon-connect","status":"publish","type":"page","link":"https:\/\/premiernx.com\/uk\/services\/migrate-from-vonage-to-amazon-connect\/","title":{"rendered":"Migrate from Vonage to Amazon Connect"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling lazyload\" style=\"--awb-background-blend-mode:multiply;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-padding-bottom-small:20px;--awb-background-color:rgba(0,0,0,0.8);--awb-background-size:cover;--awb-flex-wrap:wrap;\" data-bg=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/close-up-of-laptop-at-desktop-with-abstract-digital.webp\" id=\"contact-us\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-color:rgba(0,0,0,0);--awb-bg-color-hover:rgba(0,0,0,0);--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:3;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:50;line-height:1.2;\">Migrate from Vonage to Amazon Connect<\/h1><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-color:var(--awb-color1);\"><p>If your Vonage setup is limiting flexibility, driving cost pressure, or slowing CX improvement, Premier NX can help you transition to Amazon Connect with a practical migration plan, integration support, and ongoing operational guidance. <\/p>\n<\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-color:var(--awb-color1);\"><p>We help mid-market teams move with less disruption, while improving visibility, scalability, and readiness for AI-enabled CX. <\/p>\n<\/div><ul style=\"--awb-margin-bottom:20px;--awb-textcolor:var(--awb-color1);--awb-line-height:30.6px;--awb-icon-width:30.6px;--awb-icon-height:30.6px;--awb-icon-margin:12.6px;--awb-content-margin:43.2px;--awb-circlecolor:var(--awb-custom_color_3);--awb-circle-yes-font-size:15.84px;\" class=\"fusion-checklist fusion-checklist-1 fusion-checklist-default type-icons\"><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Migrate with a staged plan and cutover readiness<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Improve CRM context, routing, and reporting visibility<\/div><\/li><li class=\"fusion-li-item\" style=\"\"><span class=\"icon-wrapper circle-yes\"><i class=\"fusion-li-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><div class=\"fusion-li-item-content\">Add managed support after go-live (not just implementation)<\/div><\/li><\/ul><div class=\"fusion-text fusion-text-3\" style=\"--awb-text-color:var(--awb-color1);\"><p><strong>Migration risk is real.<\/strong> We align with your access model, change controls, and business priorities through a documented transition approach, so you stay in control as we execute.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:20px;--awb-padding-right:20px;--awb-padding-bottom:20px;--awb-padding-left:20px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color1);--awb-bg-color-hover:var(--awb-color1);--awb-bg-size:cover;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:3;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-div\" style=\"--awb-text-color:var(--awb-custom13);--awb-margin-bottom:30px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:18px;\"><div class=\"fusion-title-heading title-heading-center title-heading-tag fusion-responsive-typography-calculated\" style=\"font-family:&quot;Montserrat&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:18;--minFontSize:18;line-height:1.6;\">Book Your Vonage-to-Amazon Connect Strategy Session<\/div><\/div><script charset=\"utf-8\" type=\"text\/javascript\" src=\"\/\/js.hsforms.net\/forms\/embed\/v2.js\"><\/script>\n<script>\n  hbspt.forms.create({\n    portalId: \"47007876\",\n    formId: \"423cbcd2-8df9-4dee-891a-2d7583173309\",\n      cssClass: 'hs-form-css',\n      locale: 'en',\n       required: \"* 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18px;\n    padding: 15px 40px !important;\n}\n\n.hs-form-css .hs_submit .actions .hs-button:hover{\n  background: #45a648;\n}\n\n.hs-form-css select{\n padding:0px 15px;\n}\n\n.hs-form-css ul.hs-error-msgs{\n    margin-top: 0px;\n    font-size: 14px;\n    color: red;\n    list-style: none;\n  display:none;\n}\n\n.hs-form-css .hs-input.invalid.error{\n  border:1px solid red;\n  \n}\n\n.hs-form-css {\n   margin: 0px auto; \n}\n\n.hbspt-form .hs-form-css {\n    padding: 0px; \n    margin: 0px;\n\tbackground:none;\n  max-width:100%;\n}\n\n<\/style><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-padding-top-small:40px;--awb-padding-bottom-small:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:calc( 1170px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two heading-size-mob\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-bottom:20px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-margin-top-medium:0px;--awb-margin-bottom-medium:10px;--awb-font-size:40px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Montserrat&quot;;font-style:normal;font-weight:700;margin:0;letter-spacing:var(--awb-typography2-letter-spacing);text-transform:var(--awb-typography2-text-transform);font-size:1em;--fontSize:40;line-height:1.2;\">Why Move From Vonage to Amazon Connect?<\/h2><\/div><style>\n\/* Avada Code Block - Alternative Design (Icon Timeline Cards) *\/\n.acx-wrap{\n  --acx-primary:#0e1263;\n  --acx-secondary:#45a648;\n  margin:0;\n  padding:0;\n}\n\n.acx-list{\n  display:grid;\n  grid-template-columns:1fr;\n  gap:18px;\n  margin:0;\n  padding:0;\n}\n\n.acx-item{\n  display:grid;\n  grid-template-columns:auto 1fr;\n  gap:16px;\n  align-items:flex-start;\n  padding:18px 18px 18px 14px;\n  border:1px solid rgba(14,18,99,.10);\n  border-radius:14px;\n  background:transparent; \/* keeps Avada section background *\/\n  position:relative;\n  transition:transform .2s ease, box-shadow .2s ease, border-color .2s ease;\n}\n\n.acx-item:before{\n  content:none;\n  position:absolute;\n  left:0;\n  top:12px;\n  bottom:12px;\n  width:4px;\n  border-radius:4px;\n  background:var(--acx-secondary);\n  opacity:.9;\n}\n\n.acx-item:hover{\n  transform:translateY(-2px);\n  border-color:rgba(14,18,99,.18);\n  box-shadow:0 8px 20px rgba(14,18,99,.08);\n}\n\n.acx-icon-wrap{\n  width:64px;\n  height:64px;\n  border-radius:14px;\n  display:flex;\n  align-items:center;\n  justify-content:center;\n  background:rgba(69,166,72,.08);\n  border:1px solid rgba(69,166,72,.18);\n  flex-shrink:0;\n}\n\n.acx-icon-wrap > i{\n  margin:0px!important;\n}\n\n.acx-content{\n  min-width:0;\n}\n\n.acx-kicker{\n  display:flex;\n  align-items:center;\n  gap:8px;\n  margin:0 0 6px;\n  line-height:1.2;\n}\n\n.acx-number{\n  display:inline-flex;\n  align-items:center;\n  justify-content:center;\n  min-width:30px;\n  height:30px;\n  padding:0 8px;\n  border-radius:999px;\n  background:rgba(14,18,99,.06);\n  border:1px solid rgba(14,18,99,.10);\n  color:var(--acx-primary);\n  font-weight:600;\n}\n\n.acx-title{\n  margin:0;\n  color:var(--acx-primary);\n  line-height:1.35;\n}\n\n.acx-text{\n  margin:0;\n  line-height:1.65;\n}\n\n@media (min-width: 900px){\n  .acx-list{\n    grid-template-columns:1fr 1fr;\n    gap:20px;\n  }\n}\n<\/style>\n\n<div class=\"acx-wrap\">\n  <div class=\"acx-list\">\n\n    <!-- Item 1 -->\n    <div class=\"acx-item\">\n      <div class=\"acx-icon-wrap\">\n        <i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-chart-line fas circle-no fusion-text-flow\"\n           style=\"color:#45a648;font-size:28px;line-height:1;\"><\/i>\n      <\/div>\n      <div class=\"acx-content\">\n        <div class=\"acx-kicker\">\n\n          <h3 class=\"acx-title\">More Flexible Scaling<\/h3>\n        <\/div>\n        <p class=\"acx-text\">\n          Amazon Connect is built to scale with changing volume and business growth without forcing rigid seat-based thinking.\n        <\/p>\n      <\/div>\n    <\/div>\n\n    <!-- Item 2 -->\n    <div class=\"acx-item\">\n      <div class=\"acx-icon-wrap\">\n        <i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-robot fas circle-no fusion-text-flow\"\n           style=\"color:#45a648;font-size:28px;line-height:1;\"><\/i>\n      <\/div>\n      <div class=\"acx-content\">\n        <div class=\"acx-kicker\">\n\n          <h3 class=\"acx-title\">Stronger AI & Automation Potential<\/h3>\n        <\/div>\n        <p class=\"acx-text\">\n          Unlock AI-enabled routing, self-service, agent assist, and analytics in a platform designed for continuous innovation.\n        <\/p>\n      <\/div>\n    <\/div>\n\n    <!-- Item 3 -->\n    <div class=\"acx-item\">\n      <div class=\"acx-icon-wrap\">\n        <i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-plug fas circle-no fusion-text-flow\"\n           style=\"color:#45a648;font-size:28px;line-height:1;\"><\/i>\n      <\/div>\n      <div class=\"acx-content\">\n        <div class=\"acx-kicker\">\n  \n          <h3 class=\"acx-title\">Better Integration Possibilities<\/h3>\n        <\/div>\n        <p class=\"acx-text\">\n          Connect your contact center to CRM, QA, reporting, and workflows for stronger agent context and operational visibility.\n        <\/p>\n      <\/div>\n    <\/div>\n\n    <!-- Item 4 -->\n    <div class=\"acx-item\">\n      <div class=\"acx-icon-wrap\">\n        <i class=\"fb-icon-element-1 fb-icon-element fontawesome-icon fa-arrow-circle-o-right fa fusion-text-flow\"\n           style=\"color:#45a648;font-size:28px;line-height:1;\"><\/i>\n      <\/div>\n      <div class=\"acx-content\">\n        <div class=\"acx-kicker\">\n         \n          <h3 class=\"acx-title\">Operational Modernization<\/h3>\n        <\/div>\n        <p class=\"acx-text\">\n          This is more than a platform swap; it\u2019s a chance to improve routing logic, reporting cadence, and support discipline.\n        <\/p>\n      <\/div>\n    <\/div>\n\n  <\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-padding-top-medium:60px;--awb-padding-bottom-medium:60px;--awb-padding-top-small:40px;--awb-padding-bottom-small:40px;--awb-background-color:#ededed;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:2.56%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-margin-top-medium:0px;--awb-margin-bottom-medium:40px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;letter-spacing:var(--awb-typography2-letter-spacing);text-transform:var(--awb-typography2-text-transform);--fontSize:42;line-height:1.2;\">Premier NX Services for Vonage \u2192 Amazon Connect Migration<\/h2><\/div><link rel=\"stylesheet\"\n      href=\"https:\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.css\">\n<link rel=\"stylesheet\"\n      href=\"https:\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick-theme.css\">\n\n<script src=\"https:\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.min.js\"><\/script>\n\n\n<style>\n\/* ========================= Avada + Slick SAFE ========================= *\/\n\n.pnx-services-slider {\n  overflow: hidden;\n}\n\n\/* Slick slides = Avada columns *\/\n.pnx-services-slider .slick-slide {\n  padding: 0 12px;\n  box-sizing: border-box;\n}\n\n\/* Remove negative margins COMPLETELY *\/\n.pnx-services-slider .slick-list {\n  margin: 0 !important;\n  overflow: hidden;\n}\n\n\/* Equal height without flex-fighting *\/\n.pnx-services-slider .slick-slide > div {\n  height: 100%;\n}\n\n\/* Navigation *\/\n.pnx-services-slider .slick-dots li button:before {\n  color: #0e1263;\n  opacity: .35;\n}\n.pnx-services-slider .slick-dots li.slick-active button:before {\n  opacity: 1;\n}\n\n.pnx-services-slider .fusion-builder-row-inner.slick-initialized{ display: block !important; 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Make the column wrapper stretch full height. *\/ .pnx-services-slider .fusion-builder-row-inner.slick-initialized .slick-slide > .fusion-column-wrapper{ width: 100% !important; display: flex !important; flex-direction: column !important; height: 100% !important; }\n\n.pnx-services-slider .fusion-builder-row-inner.slick-initialized .slick-prev, .pnx-services-slider .fusion-builder-row-inner.slick-initialized .slick-next{ width: 32px; height: 32px; z-index: 5; } .pnx-services-slider .fusion-builder-row-inner.slick-initialized .slick-prev:before, .pnx-services-slider .fusion-builder-row-inner.slick-initialized .slick-next:before{ font-size: 32px; color: #0e1263; opacity: 1; } .pnx-services-slider .fusion-builder-row-inner.slick-initialized .slick-dots{ bottom: -35px; } .pnx-services-slider .fusion-builder-row-inner.slick-initialized .slick-dots li{ margin: 0 6px; } .pnx-services-slider .fusion-builder-row-inner.slick-initialized .slick-dots li button{ width: 12px; height: 12px; } .pnx-services-slider .fusion-builder-row-inner.slick-initialized .slick-dots li button:before{ font-size: 12px; color: #0e1263; opacity: .35; } .pnx-services-slider .fusion-builder-row-inner.slick-initialized .slick-dots li.slick-active button:before{ color: #0e1263; opacity: 1; } \n\n\/* Tablet & Mobile *\/\n@media (max-width: 1024px) {\n  .pnx-services-slider .slick-slide {\n    padding: 0 8px;\n  }\n}\n\n<\/style>\n\n<script>\n(function($){\n\n  function initPNXServicesSlider(){\n\n    $('.pnx-services-slider').each(function(){\n\n      var $container = $(this);\n\n      var $row = $container.find('.fusion-builder-row-inner').first();\n      if (!$row.length) return;\n\n      if ($row.hasClass('slick-initialized')) return;\n\n      $row.slick({\n        slidesToShow: 3,\n        slidesToScroll: 1,\n        dots: true,\n        arrows: false,\n        infinite: true,\n        autoplay: true,\n        autoplaySpeed: 3000,\n        speed: 400,\n        pauseOnHover: true,\n        pauseOnFocus: false,\n        adaptiveHeight: false,\n        swipeToSlide: true,\n\n        responsive: [\n          {\n            breakpoint: 1025,\n            settings: { slidesToShow: 2 }\n          },\n          {\n            breakpoint: 768,\n            settings: { slidesToShow: 1 }\n          }\n        ]\n      });\n\n    });\n  }\n\n  $(document).ready(initPNXServicesSlider);\n  $(window).on('load orientationchange', function(){\n    setTimeout(initPNXServicesSlider, 200);\n  });\n\n})(jQuery);\n<\/script>\n\n<\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-small-visibility fusion-no-medium-visibility pnx-services-slider\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-stretch fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:20px;--awb-margin-bottom-medium:30px;--awb-margin-bottom-small:30px;--awb-max-width:85px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"128\" height=\"128\" title=\"to-do-list\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27128%27%20height%3D%27128%27%20viewBox%3D%270%200%20128%20128%27%3E%3Crect%20width%3D%27128%27%20height%3D%27128%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/to-do-list.png\" alt class=\"lazyload img-responsive wp-image-34426\"\/><\/span><\/div><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">Migration Assessment &amp; Transition Planning<\/h3><\/div><div class=\"fusion-text fusion-text-4 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-custom13);--awb-margin-bottom:0px;\"><p>We assess your current environment, dependencies, business requirements, and migration risks, then build a practical transition plan with cutover readiness. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:20px;--awb-margin-bottom-medium:30px;--awb-margin-bottom-small:30px;--awb-max-width:85px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-2 hover-type-none\"><img decoding=\"async\" width=\"128\" height=\"128\" title=\"automated-service\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27128%27%20height%3D%27128%27%20viewBox%3D%270%200%20128%20128%27%3E%3Crect%20width%3D%27128%27%20height%3D%27128%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/01\/automated-service.png\" alt class=\"lazyload img-responsive wp-image-21041\"\/><\/span><\/div><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">Amazon Connect Migration &amp; Configuration<\/h3><\/div><div class=\"fusion-text fusion-text-5 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-custom13);--awb-margin-bottom:0px;\"><p>We support migration execution, environment setup, configuration alignment, and staged rollout planning to reduce disruption. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:20px;--awb-margin-bottom-medium:30px;--awb-margin-bottom-small:30px;--awb-max-width:85px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-3 hover-type-none\"><img decoding=\"async\" width=\"128\" height=\"128\" title=\"continuous-integration\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27128%27%20height%3D%27128%27%20viewBox%3D%270%200%20128%20128%27%3E%3Crect%20width%3D%27128%27%20height%3D%27128%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/01\/continuous-integration.png\" alt class=\"lazyload img-responsive wp-image-20978\"\/><\/span><\/div><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">CRM &amp; Workflow Integrations<\/h3><\/div><div class=\"fusion-text fusion-text-6 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-custom13);--awb-margin-bottom:0px;\"><p>We help connect Amazon Connect to your CRM and operational systems so agents have better context and workflows become more efficient. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:20px;--awb-margin-bottom-medium:30px;--awb-margin-bottom-small:30px;--awb-max-width:85px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-4 hover-type-none\"><img decoding=\"async\" width=\"256\" height=\"256\" title=\"implementation\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27256%27%20height%3D%27256%27%20viewBox%3D%270%200%20256%20256%27%3E%3Crect%20width%3D%27256%27%20height%3D%27256%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/07\/implementation.png\" alt class=\"lazyload img-responsive wp-image-30919\"\/><\/span><\/div><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">AI Enablement &amp; Automation Readiness<\/h3><\/div><div class=\"fusion-text fusion-text-7 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-custom13);--awb-margin-bottom:0px;\"><p>We identify practical AI opportunities (self-service, agent assist, analytics) and help implement them with guardrails and measurable goals.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-4 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:20px;--awb-margin-bottom-medium:30px;--awb-margin-bottom-small:30px;--awb-max-width:85px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-5 hover-type-none\"><img decoding=\"async\" width=\"128\" height=\"128\" title=\"Internal Controls &#038; Risk Mitigation\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27128%27%20height%3D%27128%27%20viewBox%3D%270%200%20128%20128%27%3E%3Crect%20width%3D%27128%27%20height%3D%27128%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/09\/Internal-Controls-Risk-Mitigation.png\" alt class=\"lazyload img-responsive wp-image-33178\"\/><\/span><\/div><div class=\"fusion-title title fusion-title-9 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">Post-Go-Live Managed Services<\/h3><\/div><div class=\"fusion-text fusion-text-8 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-custom13);--awb-margin-bottom:0px;\"><p>We provide ongoing support, optimization, and operational guidance so your team isn\u2019t left to figure out the platform on their own.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-no-large-visibility\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row fusion-flex-align-items-stretch fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"--awb-flex-grow:0;--awb-flex-grow-medium:0;--awb-flex-grow-small:0;--awb-flex-shrink:0;--awb-flex-shrink-medium:0;--awb-flex-shrink-small:0;width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-5 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:20px;--awb-margin-bottom-medium:30px;--awb-margin-bottom-small:30px;--awb-max-width:85px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-6 hover-type-none\"><img decoding=\"async\" width=\"128\" height=\"128\" title=\"to-do-list\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27128%27%20height%3D%27128%27%20viewBox%3D%270%200%20128%20128%27%3E%3Crect%20width%3D%27128%27%20height%3D%27128%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/to-do-list.png\" alt class=\"lazyload img-responsive wp-image-34426\"\/><\/span><\/div><div class=\"fusion-title title fusion-title-10 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">Migration Assessment &amp; Transition Planning<\/h3><\/div><div class=\"fusion-text fusion-text-9 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-custom13);--awb-margin-bottom:0px;\"><p>We assess your current environment, dependencies, business requirements, and migration risks, then build a practical transition plan with cutover readiness. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-6 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:20px;--awb-margin-bottom-medium:30px;--awb-margin-bottom-small:30px;--awb-max-width:85px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-7 hover-type-none\"><img decoding=\"async\" width=\"128\" height=\"128\" title=\"automated-service\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27128%27%20height%3D%27128%27%20viewBox%3D%270%200%20128%20128%27%3E%3Crect%20width%3D%27128%27%20height%3D%27128%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/01\/automated-service.png\" alt class=\"lazyload img-responsive wp-image-21041\"\/><\/span><\/div><div class=\"fusion-title title fusion-title-11 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">Amazon Connect Migration &amp; Configuration<\/h3><\/div><div class=\"fusion-text fusion-text-10 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-custom13);--awb-margin-bottom:0px;\"><p>We support migration execution, environment setup, configuration alignment, and staged rollout planning to reduce disruption. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-7 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:20px;--awb-margin-bottom-medium:30px;--awb-margin-bottom-small:30px;--awb-max-width:85px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-8 hover-type-none\"><img decoding=\"async\" width=\"128\" height=\"128\" title=\"continuous-integration\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27128%27%20height%3D%27128%27%20viewBox%3D%270%200%20128%20128%27%3E%3Crect%20width%3D%27128%27%20height%3D%27128%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/01\/continuous-integration.png\" alt class=\"lazyload img-responsive wp-image-20978\"\/><\/span><\/div><div class=\"fusion-title title fusion-title-12 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">CRM &amp; Workflow Integrations<\/h3><\/div><div class=\"fusion-text fusion-text-11 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-custom13);--awb-margin-bottom:0px;\"><p>We help connect Amazon Connect to your CRM and operational systems so agents have better context and workflows become more efficient. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-8 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:20px;--awb-margin-bottom-medium:30px;--awb-margin-bottom-small:30px;--awb-max-width:85px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-9 hover-type-none\"><img decoding=\"async\" width=\"256\" height=\"256\" title=\"implementation\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27256%27%20height%3D%27256%27%20viewBox%3D%270%200%20256%20256%27%3E%3Crect%20width%3D%27256%27%20height%3D%27256%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/07\/implementation.png\" alt class=\"lazyload img-responsive wp-image-30919\"\/><\/span><\/div><div class=\"fusion-title title fusion-title-13 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">AI Enablement &amp; Automation Readiness<\/h3><\/div><div class=\"fusion-text fusion-text-12 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-custom13);--awb-margin-bottom:0px;\"><p>We identify practical AI opportunities (self-service, agent assist, analytics) and help implement them with guardrails and measurable goals.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-9 fusion_builder_column_inner_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:25px;--awb-padding-right:25px;--awb-padding-bottom:25px;--awb-padding-left:25px;--awb-overflow:hidden;--awb-bg-color:#ffffff;--awb-bg-color-hover:#ffffff;--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"text-align:center;--awb-margin-bottom:20px;--awb-margin-bottom-medium:30px;--awb-margin-bottom-small:30px;--awb-max-width:85px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-10 hover-type-none\"><img decoding=\"async\" width=\"128\" height=\"128\" title=\"Internal Controls &#038; Risk Mitigation\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27128%27%20height%3D%27128%27%20viewBox%3D%270%200%20128%20128%27%3E%3Crect%20width%3D%27128%27%20height%3D%27128%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/09\/Internal-Controls-Risk-Mitigation.png\" alt class=\"lazyload img-responsive wp-image-33178\"\/><\/span><\/div><div class=\"fusion-title title fusion-title-14 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top:0px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">Post-Go-Live Managed Services<\/h3><\/div><div class=\"fusion-text fusion-text-13 fusion-text-no-margin\" style=\"--awb-content-alignment:center;--awb-text-color:var(--awb-custom13);--awb-margin-bottom:0px;\"><p>We provide ongoing support, optimization, and operational guidance so your team isn\u2019t left to figure out the platform on their own.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-padding-top-small:40px;--awb-padding-bottom-small:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:calc( 1170px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-15 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two heading-size-mob\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-bottom:20px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-margin-top-medium:0px;--awb-margin-bottom-medium:10px;--awb-font-size:40px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Montserrat&quot;;font-style:normal;font-weight:700;margin:0;letter-spacing:var(--awb-typography2-letter-spacing);text-transform:var(--awb-typography2-text-transform);font-size:1em;--fontSize:40;line-height:1.2;\">How It Works<\/h2><\/div><style>\n\n.how_it_works .content-container{\n margin-bottom:0px; \n}\n<\/style><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:15px;--awb-padding-bottom:15px;--awb-padding-left:15px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom_color_1);--awb-bg-color-hover:var(--awb-custom_color_1);--awb-bg-size:cover;--awb-border-color:var(--awb-custom_color_1);--awb-border-style:solid;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-1 content-boxes-icon-on-side content-left how_it_works\" style=\"--awb-body-color:var(--awb-color1);--awb-title-color:var(--awb-color1);--awb-item-margin-top:0px;--awb-item-margin-bottom:0px;--awb-hover-accent-color:var(--awb-color1);--awb-circle-hover-accent-color:transparent;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-content-padding-left:90px;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" class=\"lazyload\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27256%27%20height%3D%27256%27%20viewBox%3D%270%200%20256%20256%27%3E%3Crect%20width%3D%27256%27%20height%3D%27256%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/05\/number-one.png\" width=\"70\" height=\"70\" alt=\"\" \/><\/div><h3 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h3_typography-font-size:22px;--fontSize:22;line-height:1.2;padding-left:90px;\">Discovery &amp; Migration Diagnostic <\/h3><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">We review your Vonage setup, contract timing, call flows, integrations, reporting needs, and operational pain points, then define what success looks like.<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:15px;--awb-padding-bottom:15px;--awb-padding-left:15px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom_color_1);--awb-bg-color-hover:var(--awb-custom_color_1);--awb-bg-size:cover;--awb-border-color:var(--awb-custom_color_1);--awb-border-style:solid;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-2 content-boxes-icon-on-side content-left how_it_works\" style=\"--awb-body-color:var(--awb-color1);--awb-title-color:var(--awb-color1);--awb-item-margin-top:0px;--awb-item-margin-bottom:0px;--awb-hover-accent-color:var(--awb-color1);--awb-circle-hover-accent-color:transparent;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-content-padding-left:90px;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" class=\"lazyload\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27256%27%20height%3D%27256%27%20viewBox%3D%270%200%20256%20256%27%3E%3Crect%20width%3D%27256%27%20height%3D%27256%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/05\/number-2.png\" width=\"70\" height=\"70\" alt=\"\" \/><\/div><h3 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h3_typography-font-size:22px;--fontSize:22;line-height:1.2;padding-left:90px;\">Transition Design &amp; Controls Setup <\/h3><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">We establish migration scope, cutover plan, roles, access, change controls, escalation paths, and success criteria, aligned to your business and governance model.<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:15px;--awb-padding-bottom:15px;--awb-padding-left:15px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom_color_1);--awb-bg-color-hover:var(--awb-custom_color_1);--awb-bg-size:cover;--awb-border-color:var(--awb-custom_color_1);--awb-border-style:solid;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-3 content-boxes-icon-on-side content-left how_it_works\" style=\"--awb-body-color:var(--awb-color1);--awb-title-color:var(--awb-color1);--awb-item-margin-top:0px;--awb-item-margin-bottom:0px;--awb-hover-accent-color:var(--awb-color1);--awb-circle-hover-accent-color:transparent;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-content-padding-left:90px;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" class=\"lazyload\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27256%27%20height%3D%27256%27%20viewBox%3D%270%200%20256%20256%27%3E%3Crect%20width%3D%27256%27%20height%3D%27256%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/05\/number-3.png\" width=\"70\" height=\"70\" alt=\"\" \/><\/div><h3 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h3_typography-font-size:22px;--fontSize:22;line-height:1.2;padding-left:90px;\">Migration, Testing &amp; Stabilization Ramp <\/h3><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">We execute the transition in a controlled rollout with testing, validation, and issue triage to protect service continuity and ensure the new environment stabilizes quickly.<\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-padding-top:15px;--awb-padding-right:15px;--awb-padding-bottom:15px;--awb-padding-left:15px;--awb-overflow:hidden;--awb-bg-color:var(--awb-custom_color_1);--awb-bg-color-hover:var(--awb-custom_color_1);--awb-bg-size:cover;--awb-border-color:var(--awb-custom_color_1);--awb-border-style:solid;--awb-border-radius:8px 8px 8px 8px;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-content-boxes content-boxes columns row fusion-columns-1 fusion-columns-total-1 fusion-content-boxes-4 content-boxes-icon-on-side content-left how_it_works\" style=\"--awb-body-color:var(--awb-color1);--awb-title-color:var(--awb-color1);--awb-item-margin-top:0px;--awb-item-margin-bottom:0px;--awb-hover-accent-color:var(--awb-color1);--awb-circle-hover-accent-color:transparent;\" data-animationOffset=\"top-into-view\"><div style=\"--awb-backgroundcolor:rgba(255,255,255,0);--awb-content-padding-left:90px;\" class=\"fusion-column content-box-column content-box-column content-box-column-1 col-lg-12 col-md-12 col-sm-12 fusion-content-box-hover content-box-column-last content-box-column-last-in-row\"><div class=\"col content-box-wrapper content-wrapper link-area-link-icon content-icon-wrapper-yes icon-hover-animation-fade\" data-animationOffset=\"top-into-view\"><div class=\"heading heading-with-icon icon-left\"><div aria-hidden=\"true\" class=\"image\"><img decoding=\"async\" class=\"lazyload\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27128%27%20height%3D%27128%27%20viewBox%3D%270%200%20128%20128%27%3E%3Crect%20width%3D%27128%27%20height%3D%27128%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/01\/number-4-1.png\" width=\"70\" height=\"70\" alt=\"\" \/><\/div><h3 class=\"content-box-heading fusion-responsive-typography-calculated\" style=\"--h3_typography-font-size:22px;--fontSize:22;line-height:1.2;padding-left:90px;\">Run, Optimize &amp; Scale <\/h3><\/div><div class=\"fusion-clearfix\"><\/div><div class=\"content-container\">After go-live, we support optimization, improved reporting visibility, workflow improvements, and expanded AI\/automation based on your priorities. <\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-padding-top-small:40px;--awb-padding-bottom-small:40px;--awb-background-color:#ededed;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:calc( 1170px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-11 fusion_builder_column_4_5 4_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:80%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-16 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two heading-size-mob\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-bottom:40px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:40px;--awb-margin-left-small:0px;--awb-margin-top-medium:0px;--awb-margin-bottom-medium:10px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;letter-spacing:var(--awb-typography2-letter-spacing);text-transform:var(--awb-typography2-text-transform);--fontSize:42;line-height:1.2;\">Why Premier NX?<\/h2><\/div><style>\n\n\/* =========================\n   Avada Image BG Hover Card (FIXED)\n   ========================= *\/\n\n.pnx-hover-card .fusion-column-wrapper{\n  position: relative;\n  overflow: hidden;\n  border-radius: 12px;\n\n  \/* IMPORTANT: Avada may paint a bg overlay on top of your image *\/\n  background: transparent !important;\n\n  \/* Center content *\/\n  display: flex;\n  flex-direction: column;\n  justify-content: center;   \/* vertical center *\/\n  align-items: center;       \/* horizontal center *\/\n  text-align: center;\n\n  padding: 26px !important;  \/* space for text *\/\n  min-height: 400px;         \/* adjust card height *\/\n}\n\n\/* Kill Avada's bg overlay layer (commonly :before) if it exists *\/\n.pnx-hover-card .fusion-column-wrapper::before{\n  background: none !important;\n  opacity: 0 !important;\n}\n\n\/* Make the image behave like a full background *\/\n.pnx-hover-card .fusion-image-element{\n  position: absolute !important;\n  inset: 0 !important;\n  z-index: 0 !important;\n  margin: 0 !important;\n}\n.pnx-hover-card .fusion-image-element .fusion-imageframe{\n  position: absolute !important;\n  inset: 0 !important;\n  width: 100% !important;\n  height: 100% !important;\n  max-width: none !important;\n}\n.pnx-hover-card .fusion-image-element img{\n  width: 100% !important;\n  height: 100% !important;\n  max-width: none !important;\n  object-fit: cover !important;\n  object-position: center !important;\n  display: block !important;\n}\n\n\/* Black gradient overlay for readability *\/\n.pnx-hover-card .fusion-column-wrapper::after{\n  content: \"\";\n  position: absolute;\n  inset: 0;\n  z-index: 1;\n  pointer-events: none;\n  background: linear-gradient(\n    to top,\n    rgba(0,0,0,0.80) 0%,\n    rgba(0,0,0,0.45) 55%,\n    rgba(0,0,0,0.20) 100%\n  );\n  transition: opacity .3s ease;\n}\n\n\/* Content above overlay *\/\n.pnx-hover-card .fusion-title,\n.pnx-hover-card .fusion-text{\n  position: relative;\n  z-index: 2;\n}\n\n\/* White heading always visible *\/\n.pnx-hover-card .fusion-title h3{\n  color: #fff !important;\n  margin: 0 !important;\n}\n\n\/* Text hidden until hover *\/\n.pnx-hover-card .fusion-text{\n  color: #fff !important;\n  margin-top: 10px;\n  opacity: 0;\n  max-height: 0;\n  overflow: hidden;\n  transform: translateY(10px);\n  transition: opacity .3s ease, transform .3s ease, max-height .3s ease;\n}\n\n\/* Hover reveal *\/\n.pnx-hover-card .fusion-column-wrapper:hover .fusion-text{\n  opacity: 1;\n  max-height: 220px;\n  transform: translateY(0);\n}\n\n\/* Slightly darker overlay on hover *\/\n.pnx-hover-card .fusion-column-wrapper:hover::after{\n  opacity: 0.95;\n}\n\n\/* Mobile: show text (no hover) *\/\n@media (max-width: 767px){\n  .pnx-hover-card .fusion-text{\n    opacity: 1;\n    max-height: 220px;\n    transform: none;\n  }\n}\n\n\n<\/style><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-12 fusion_builder_column_1_4 1_4 fusion-flex-column pnx-hover-card\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-margin-bottom-small:20px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-11 hover-type-none\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"developers-discussing-programming-code\" src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/developers-discussing-programming-code.webp\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/developers-discussing-programming-code.webp\" alt class=\"lazyload img-responsive wp-image-34428\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/developers-discussing-programming-code-800x534.webp 800w, https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/developers-discussing-programming-code.webp 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 1000px\" \/><\/span><\/div><div class=\"fusion-title title fusion-title-17 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">Migration + Operations Mindset<\/h3><\/div><div class=\"fusion-text fusion-text-14\" style=\"--awb-content-alignment:center;\"><p>We don\u2019t just move platforms, we help you build a workable operating cadence after go-live. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-13 fusion_builder_column_1_4 1_4 fusion-flex-column pnx-hover-card\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-margin-bottom-small:20px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-12 hover-type-none\"><img decoding=\"async\" width=\"1000\" height=\"667\" title=\"group-of-multiethnic-businessmen\" src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/group-of-multiethnic-businessmen.webp\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/group-of-multiethnic-businessmen.webp\" alt class=\"lazyload img-responsive wp-image-34417\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%27667%27%20viewBox%3D%270%200%201000%20667%27%3E%3Crect%20width%3D%271000%27%20height%3D%27667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/group-of-multiethnic-businessmen-800x534.webp 800w, https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/group-of-multiethnic-businessmen.webp 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 1000px\" \/><\/span><\/div><div class=\"fusion-title title fusion-title-18 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">Mid-Market Execution<\/h3><\/div><div class=\"fusion-text fusion-text-15\" style=\"--awb-content-alignment:center;\"><p>Built for teams that need enterprise-grade capability without enterprise bureaucracy.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-14 fusion_builder_column_1_4 1_4 fusion-flex-column pnx-hover-card\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-margin-bottom-small:20px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-13 hover-type-none\"><img decoding=\"async\" width=\"1000\" height=\"1500\" title=\"female-software-developer-at-workplace-close-up\" src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/female-software-developer-at-workplace-close-up.webp\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/female-software-developer-at-workplace-close-up.webp\" alt class=\"lazyload img-responsive wp-image-34424\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271000%27%20height%3D%271500%27%20viewBox%3D%270%200%201000%201500%27%3E%3Crect%20width%3D%271000%27%20height%3D%271500%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/female-software-developer-at-workplace-close-up-200x300.webp 200w, https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/female-software-developer-at-workplace-close-up-800x1200.webp 800w, https:\/\/premiernx.com\/wp-content\/uploads\/2026\/02\/female-software-developer-at-workplace-close-up.webp 1000w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 1000px\" \/><\/span><\/div><div class=\"fusion-title title fusion-title-19 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">Integration + CX Improvement Focus<\/h3><\/div><div class=\"fusion-text fusion-text-16\" style=\"--awb-content-alignment:center;\"><p>We connect migration decisions to CRM context, reporting visibility, and real service outcomes. <\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-15 fusion_builder_column_1_4 1_4 fusion-flex-column pnx-hover-card\" style=\"--awb-bg-size:cover;--awb-width-large:25%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-14 hover-type-none\"><img decoding=\"async\" width=\"2500\" height=\"1667\" alt=\"Group of analysts communicating during morning meeting\" title=\"Group of analysts communicating during morning meeting\" src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/01\/Group-of-analysts-communicating-during-morning-meeting.webp\" data-orig-src=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/01\/Group-of-analysts-communicating-during-morning-meeting.webp\" class=\"lazyload img-responsive wp-image-34233\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272500%27%20height%3D%271667%27%20viewBox%3D%270%200%202500%201667%27%3E%3Crect%20width%3D%272500%27%20height%3D%271667%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/premiernx.com\/wp-content\/uploads\/2026\/01\/Group-of-analysts-communicating-during-morning-meeting-800x533.webp 800w, https:\/\/premiernx.com\/wp-content\/uploads\/2026\/01\/Group-of-analysts-communicating-during-morning-meeting-1200x800.webp 1200w, https:\/\/premiernx.com\/wp-content\/uploads\/2026\/01\/Group-of-analysts-communicating-during-morning-meeting.webp 2500w\" data-sizes=\"auto\" data-orig-sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 2500px\" \/><\/span><\/div><div class=\"fusion-title title fusion-title-20 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-three\" style=\"--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:23;--minFontSize:23;line-height:1.2;\">Human + Tech Balance<\/h3><\/div><div class=\"fusion-text fusion-text-17\" style=\"--awb-content-alignment:center;\"><p>Automation where it helps, accountable support where it matters.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-16 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-18\" style=\"--awb-content-alignment:center;\"><p><strong>Early wins teams typically see:<\/strong> clearer migration ownership, smoother cutovers, stronger reporting visibility, better agent workflow context, and a more stable post-go-live operating cadence.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling no-padding-sec\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-padding-top-small:40px;--awb-padding-bottom-small:40px;--awb-background-color:var(--awb-custom_color_1);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-17 fusion_builder_column_3_4 3_4 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:75%;--awb-margin-top-large:0px;--awb-spacing-right-large:2.56%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:2.56%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-21 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two heading-size-mob\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-margin-top-medium:0px;--awb-margin-bottom-medium:10px;--awb-font-size:40px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Montserrat&quot;;font-style:normal;font-weight:700;margin:0;letter-spacing:var(--awb-typography2-letter-spacing);text-transform:var(--awb-typography2-text-transform);font-size:1em;--fontSize:40;line-height:1.2;\">Plan Your Vonage-to-Amazon Connect Move with Confidence<\/h2><\/div><div class=\"fusion-text fusion-text-19\" style=\"--awb-content-alignment:center;--awb-text-color:#ffffff;\"><p>Get a practical migration strategy, clearer risk visibility, and an operating model that supports performance after go-live.<\/p>\n<\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type pulse_effect_btn\" style=\"--button_typography-font-family:&quot;Montserrat&quot;;--button_typography-font-style:normal;--button_typography-font-weight:500;\" target=\"_self\" href=\"#contact-us\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Book Your Strategy Session <\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-padding-top-small:40px;--awb-padding-bottom-small:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:calc( 1170px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_3_5 3_5 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-22 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two heading-size-mob\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-bottom:20px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-margin-top-medium:0px;--awb-margin-bottom-medium:10px;--awb-font-size:40px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Montserrat&quot;;font-style:normal;font-weight:700;margin:0;letter-spacing:var(--awb-typography2-letter-spacing);text-transform:var(--awb-typography2-text-transform);font-size:1em;--fontSize:40;line-height:1.2;\">FAQs<\/h2><\/div><script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Why migrate from Vonage to Amazon Connect?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Organizations explore Amazon Connect when they need greater flexibility, stronger integration options, enhanced AI capabilities, and a platform that scales with evolving customer experience needs. The decision often focuses on operational improvement as much as technology change.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How long does a Vonage to Amazon Connect migration take?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Timelines depend on complexity, including call flows, integrations, compliance requirements, and scope such as voice only or omnichannel migration. Engagements begin with an assessment followed by a phased migration plan with testing checkpoints and cutover readiness.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can we migrate with minimal disruption to live operations?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. A staged migration and stabilization approach is used to protect operational continuity, including scope planning, testing, readiness validation, and a controlled cutover process.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What happens to our phone numbers and call flows?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Number porting and call flow migration are planned within the transition strategy. Dependencies are identified early, sequencing is defined, and thorough testing is completed prior to cutover to reduce risk.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you integrate Amazon Connect with our CRM?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. CRM and workflow integrations can be supported so agents gain improved customer context and leadership receives clearer reporting visibility. Integration scope depends on your CRM environment and priorities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you help us use AI features after migration?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Practical AI opportunities such as self service automation, agent assist, and performance insights are identified and implemented based on operational priorities and readiness.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide support after go live or only migration?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Post go live managed or co managed support, optimization, and structured reporting can be provided to help teams continue improving performance after migration is complete.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do you handle security, access, and governance during migration?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Migration is aligned with your governance model using role based access, documented change practices, and clear ownership. You retain control of permissions and business decisions while execution follows defined guardrails.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can we start with an assessment before committing to a full migration?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Many teams begin with a strategy session and migration assessment to clarify scope, risks, timeline, and operating model options before committing to a full migration.\"\n      }\n    }\n  ]\n}\n<\/script><div class=\"accordian fusion-accordian\" style=\"margin-top:10px;margin-bottom:20px;--awb-margin-top:10px;--awb-margin-bottom:20px;--awb-padding-top:10px;--awb-padding-bottom:10px;--awb-border-size:0px;--awb-icon-size:16px;--awb-content-font-size:18px;--awb-icon-alignment:left;--awb-hover-color:#f9f9fb;--awb-border-color:#e2e2e2;--awb-background-color:#ffffff;--awb-divider-color:#e2e2e2;--awb-divider-hover-color:#e2e2e2;--awb-icon-color:#ffffff;--awb-title-color:var(--awb-custom13);--awb-content-color:var(--awb-custom13);--awb-icon-box-color:var(--awb-custom_color_3);--awb-toggle-hover-accent-color:var(--awb-custom_color_3);--awb-title-font-family:&quot;Montserrat&quot;;--awb-title-font-weight:600;--awb-title-font-style:normal;--awb-title-font-size:20px;--awb-title-line-height:1.4em;--awb-content-font-family:&quot;Montserrat&quot;;--awb-content-font-style:normal;--awb-content-font-weight:500;\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-34533-1\"><div class=\"fusion-panel panel-default panel-b3d31df128b43674a fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_b3d31df128b43674a\"><a aria-expanded=\"false\" aria-controls=\"b3d31df128b43674a\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-34533-1\" data-target=\"#b3d31df128b43674a\" href=\"#b3d31df128b43674a\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Why migrate from Vonage to Amazon Connect?<\/span><\/a><\/h3><\/div><div id=\"b3d31df128b43674a\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_b3d31df128b43674a\"><div class=\"panel-body toggle-content fusion-clearfix\">Teams often explore Amazon Connect when they need more flexibility, stronger integration options, better AI capabilities, and a platform that scales with evolving CX needs. The decision is usually as much about improving operations as it is about changing technology. <\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-0b73217f76fe0f6c7 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_0b73217f76fe0f6c7\"><a aria-expanded=\"false\" aria-controls=\"0b73217f76fe0f6c7\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-34533-1\" data-target=\"#0b73217f76fe0f6c7\" href=\"#0b73217f76fe0f6c7\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How long does a Vonage-to-Amazon Connect migration take?<\/span><\/a><\/h3><\/div><div id=\"0b73217f76fe0f6c7\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_0b73217f76fe0f6c7\"><div class=\"panel-body toggle-content fusion-clearfix\">Timelines depend on complexity: call flows, integrations, compliance needs, and migration scope (voice-only vs. omnichannel). We begin with an assessment and provide a practical migration plan with phases, testing checkpoints, and cutover readiness.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-a74a32e5ccc1984d2 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_a74a32e5ccc1984d2\"><a aria-expanded=\"false\" aria-controls=\"a74a32e5ccc1984d2\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-34533-1\" data-target=\"#a74a32e5ccc1984d2\" href=\"#a74a32e5ccc1984d2\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can we migrate with minimal disruption to live operations? <\/span><\/a><\/h3><\/div><div id=\"a74a32e5ccc1984d2\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_a74a32e5ccc1984d2\"><div class=\"panel-body toggle-content fusion-clearfix\">Yes. We use a staged migration and stabilization approach designed to protect continuity. That includes scope planning, testing, readiness checks, and a controlled cutover process.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-475a596fca9be765b fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_475a596fca9be765b\"><a aria-expanded=\"false\" aria-controls=\"475a596fca9be765b\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-34533-1\" data-target=\"#475a596fca9be765b\" href=\"#475a596fca9be765b\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">What happens to our phone numbers and call flows? <\/span><\/a><\/h3><\/div><div id=\"475a596fca9be765b\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_475a596fca9be765b\"><div class=\"panel-body toggle-content fusion-clearfix\">Number porting and call-flow migration are planned as part of the transition strategy. We identify dependencies early, define sequencing, and test before cutover to reduce risk. <\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-54177a588dd00f067 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_54177a588dd00f067\"><a aria-expanded=\"false\" aria-controls=\"54177a588dd00f067\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-34533-1\" data-target=\"#54177a588dd00f067\" href=\"#54177a588dd00f067\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can you integrate Amazon Connect with our CRM? <\/span><\/a><\/h3><\/div><div id=\"54177a588dd00f067\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_54177a588dd00f067\"><div class=\"panel-body toggle-content fusion-clearfix\">Yes. We can support CRM and workflow integrations so agents have better context and leadership gets clearer reporting visibility. Scope depends on your CRM\/platform environment and priorities.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-7af32451437c421a1 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_7af32451437c421a1\"><a aria-expanded=\"false\" aria-controls=\"7af32451437c421a1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-34533-1\" data-target=\"#7af32451437c421a1\" href=\"#7af32451437c421a1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can you help us use AI features after migration? <\/span><\/a><\/h3><\/div><div id=\"7af32451437c421a1\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_7af32451437c421a1\"><div class=\"panel-body toggle-content fusion-clearfix\">Yes. We help identify and implement practical AI opportunities\u2014such as self-service, automation, agent assist, and insights\u2014based on your operational priorities and readiness.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-eaefe5090783f8ff1 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_eaefe5090783f8ff1\"><a aria-expanded=\"false\" aria-controls=\"eaefe5090783f8ff1\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-34533-1\" data-target=\"#eaefe5090783f8ff1\" href=\"#eaefe5090783f8ff1\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Do you provide support after go-live, or just migration? <\/span><\/a><\/h3><\/div><div id=\"eaefe5090783f8ff1\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_eaefe5090783f8ff1\"><div class=\"panel-body toggle-content fusion-clearfix\">We can provide post-go-live managed or co-managed support, optimization, and reporting cadence to help your team continue improving after the migration is complete.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-219dc0cfea5a21e82 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_219dc0cfea5a21e82\"><a aria-expanded=\"false\" aria-controls=\"219dc0cfea5a21e82\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-34533-1\" data-target=\"#219dc0cfea5a21e82\" href=\"#219dc0cfea5a21e82\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">How do you handle security, access, and governance during migration? <\/span><\/a><\/h3><\/div><div id=\"219dc0cfea5a21e82\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_219dc0cfea5a21e82\"><div class=\"panel-body toggle-content fusion-clearfix\">We align with your governance model with role-based access, documented change practices, and clear ownership. You maintain control of permissions and business decisions while we execute within defined guardrails.<\/div><\/div><\/div><div class=\"fusion-panel panel-default panel-413c2bbcc357ed2ee fusion-toggle-has-divider\"><div class=\"panel-heading\"><h3 class=\"panel-title toggle\" id=\"toggle_413c2bbcc357ed2ee\"><a aria-expanded=\"false\" aria-controls=\"413c2bbcc357ed2ee\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-34533-1\" data-target=\"#413c2bbcc357ed2ee\" href=\"#413c2bbcc357ed2ee\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Can we start with an assessment before committing to a full migration? <\/span><\/a><\/h3><\/div><div id=\"413c2bbcc357ed2ee\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_413c2bbcc357ed2ee\"><div class=\"panel-body toggle-content fusion-clearfix\">Yes. Many teams start with a strategy session and migration assessment to clarify scope, risks, timing, and operating model options before making a full commitment. <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-8 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:60px;--awb-padding-bottom:60px;--awb-padding-top-small:40px;--awb-padding-bottom-small:40px;--awb-background-color:#ededed;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:calc( 1170px + 20px );margin-left: calc(-20px \/ 2 );margin-right: calc(-20px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-19 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:10px;--awb-margin-bottom-large:20px;--awb-spacing-left-large:10px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:10px;--awb-spacing-left-medium:10px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:10px;--awb-spacing-left-small:10px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-23 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-two heading-size-mob\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-bottom:20px;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-margin-top-medium:0px;--awb-margin-bottom-medium:10px;--awb-font-size:40px;\"><h2 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Montserrat&quot;;font-style:normal;font-weight:700;margin:0;letter-spacing:var(--awb-typography2-letter-spacing);text-transform:var(--awb-typography2-text-transform);font-size:1em;--fontSize:40;line-height:1.2;\">Who This Is For<\/h2><\/div><div class=\"fusion-text fusion-text-20\" style=\"--awb-content-alignment:center;\"><p>This page is built for teams who are: <\/p>\n<\/div><style>\n\/* Avada Code Block - no outer section spacing\/background *\/\n.webinar-who-should-attend{\n\tmargin: 0;\n\tpadding: 0;\n\tbackground: transparent;\n}\n\n\/* Card list layout *\/\n.webinar-who-should-attend .attendee-list {\n\tdisplay: flex;\n\tflex-wrap: wrap;\n\tgap: 15px;\n\tmargin: 0;\n\tpadding: 0;\n  justify-content:center;\n}\n\n\/* Each item card *\/\n.webinar-who-should-attend .attendee-list > p {\n\tpadding: 20px;\n\tmargin: 0;\n\tborder: 1px solid #A5BAC9;\n\tbox-shadow: 2px 2px 8px 2px rgba(0, 0, 0, 0.05);\n\tborder-radius: 12px;\n\tmax-width: 250px;\n\tbackground: #ffffff;\n\ttext-align: center;\n\ttransition: all 0.5s ease;\n}\n\n.webinar-who-should-attend .attendee-list > p::first-letter {\n  text-transform: uppercase;\n}\n\n\/* Hover state *\/\n.webinar-who-should-attend .attendee-list > p:hover{\n\tbackground: #0e1263; \/* primary *\/\n\tcolor: #ffffff;\n\ttransform: translateY(-5px);\n\tborder-color: #0e1263;\n}\n\n\/* Optional highlight text inside cards *\/\n.webinar-who-should-attend .attendee-list > p strong{\n\tcolor: #45a648; \/* secondary *\/\n\tfont-weight: 700;\n\ttransition: color 0.5s ease;\n}\n\n.webinar-who-should-attend .attendee-list > p:hover strong{\n\tcolor: #ffffff;\n}\n\n\/* Mobile *\/\n@media (max-width: 767px){\n\t.webinar-who-should-attend .attendee-list{\n\t\tgap: 12px;\n\t}\n\t.webinar-who-should-attend .attendee-list > p{\n\t\tmax-width: 100%;\n\t\twidth: 100%;\n\t}\n}\n<\/style>\n\n<div class=\"webinar-who-should-attend\">\n\t<div class=\"attendee-list\">\n\t\t<p class=\"attendee-txt\">nearing a <strong>Vonage renewal<\/strong> or reassessing contract terms<\/p>\n\t\t<p class=\"attendee-txt\">experiencing scaling, reporting, or integration limitations<\/p>\n\t\t<p class=\"attendee-txt\">exploring <strong>Amazon Connect<\/strong> for modernization and AI enablement<\/p>\n\t\t<p class=\"attendee-txt\">looking for migration + post-go-live operational support (not just implementation)<\/p>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":2492,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-34533","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Migrate Vonage to Amazon Connect - Premier NX<\/title>\n<meta name=\"description\" content=\"Plan a controlled Vonage to Amazon Connect migration with CRM integration, AI readiness, and post-go-live support. Book a strategy session.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Migrate Vonage to Amazon Connect - Premier NX\" \/>\n<meta property=\"og:description\" content=\"Plan a controlled Vonage to Amazon Connect migration with CRM integration, AI readiness, and post-go-live support. 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