{"id":31920,"date":"2025-08-05T12:54:56","date_gmt":"2025-08-05T12:54:56","guid":{"rendered":"https:\/\/premiernx.com\/?page_id=31920"},"modified":"2025-09-11T16:23:50","modified_gmt":"2025-09-11T16:23:50","slug":"freight-and-logistics-claims-representative","status":"publish","type":"page","link":"https:\/\/premiernx.com\/uk\/careers\/philippine\/freight-and-logistics-claims-representative\/","title":{"rendered":"Freight and Logistics Claims Representative"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:right center;--awb-background-blend-mode:overlay;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:10px;--awb-padding-bottom:10px;--awb-padding-top-medium:10vh;--awb-padding-bottom-medium:10vh;--awb-padding-top-small:0px;--awb-padding-bottom-small:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-center fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-div\" style=\"--awb-text-color:#000000;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:17px;\"><div class=\"fusion-title-heading title-heading-left title-heading-tag fusion-responsive-typography-calculated\" style=\"font-family:&quot;Montserrat&quot;;font-style:normal;font-weight:500;margin:0;font-size:1em;--fontSize:17;--minFontSize:17;line-height:1.6;\"><a href=\"https:\/\/premiernx.com\/uk\/careers\/philippine\/\" class=\"service_link\">Philippines<\/a> &gt; Freight and Logistics Claims Representative<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:8vh;--awb-padding-bottom:8vh;--awb-background-color:#151467;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;--awb-font-size:50px;\"><h1 class=\"fusion-title-heading title-heading-center fusion-responsive-typography-calculated\" style=\"font-family:&quot;Montserrat&quot;;font-style:normal;font-weight:700;margin:0;font-size:1em;--fontSize:50;line-height:1.2;\">Freight and Logistics Claims Representative<\/h1><\/div><div class=\"fusion-button-wrapper fusion-aligncenter\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" style=\"--awb-margin-top:20px;--awb-padding-top:15px;--awb-padding-right:30px;--awb-padding-bottom:15px;--awb-padding-left:30px;--button_accent_color:var(--awb-color1);--button_border_color:var(--awb-custom_color_2);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button_gradient_top_color:#e36900;--button_gradient_bottom_color:#e36900;--button_gradient_top_color_hover:#0e1263;--button_gradient_bottom_color_hover:#0e1263;--button_font_size:18px;--button_typography-font-family:&quot;Montserrat&quot;;--button_typography-font-style:normal;--button_typography-font-weight:500;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/forms.office.com\/pages\/responsepage.aspx?id=XhrGe3vyE0C3vEHbVr1xDObvxbNUUWlOlGUK9o41batUQjFROERGN0ZWNjc5QUUyU1gwNTJUVDBPNiQlQCN0PWcu&amp;route=shorturl\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Apply Now<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:40px;--awb-margin-bottom:40px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 job-details\"><p>The Claims Representative plays a vital role in managing and resolving freight and logistics claims efficiently and accurately. This position involves investigating, evaluating, and processing claims related to lost, damaged, or delayed shipments. The ideal candidate will have strong knowledge of freight and logistics operations, excellent communication skills, and hands-on experience with NICE CRM to manage and track claims throughout the resolution process.<\/p>\n<\/div><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-two heading-size-mob\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-margin-top-medium:0px;--awb-margin-bottom-medium:20px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;letter-spacing:var(--awb-typography2-letter-spacing);text-transform:var(--awb-typography2-text-transform);--fontSize:42;line-height:1.2;\">Key Responsibilities<\/h2><\/div><div class=\"fusion-text fusion-text-2 job-details\"><ul>\n<li>Receive, review, and process freight and logistics claims related to loss, damage, or delays.<\/li>\n<li>Investigate claims by coordinating with internal teams, carriers, customers, and vendors to gather necessary documentation and evidence.<\/li>\n<li>Utilize NICE CRM to log, track, and update claims status, ensuring accurate and timely documentation.<\/li>\n<li>Communicate with claimants to provide updates, clarify information, and negotiate resolutions.<\/li>\n<li>Analyze claim details to determine validity and liability based on company policies and contractual agreements.<\/li>\n<li>Collaborate with legal, insurance, and operations teams to resolve complex claims.<\/li>\n<li>Maintain records and prepare reports on claim trends, settlement statuses, and outstanding issues.<\/li>\n<li>Ensure compliance with company policies, regulatory requirements, and industry standards.<\/li>\n<li>Identify opportunities to improve the claims process for better customer satisfaction and operational efficiency.<\/li>\n<\/ul>\n<\/div><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-two heading-size-mob\" style=\"--awb-text-color:var(--awb-custom_color_1);--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-margin-top-medium:0px;--awb-margin-bottom-medium:20px;\"><h2 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;letter-spacing:var(--awb-typography2-letter-spacing);text-transform:var(--awb-typography2-text-transform);--fontSize:42;line-height:1.2;\">Qualifications &amp; Skills<\/h2><\/div><div class=\"fusion-text fusion-text-3 job-details\"><ul>\n<li>Previous experience in freight and logistics claims handling or a related role.<\/li>\n<li>Proficiency in using NICE CRM or similar customer relationship management software.<\/li>\n<li>Strong analytical and problem-solving skills with attention to detail.<\/li>\n<li>Excellent communication and negotiation abilities.<\/li>\n<li>Ability to manage multiple claims simultaneously and meet deadlines.<\/li>\n<li>Knowledge of freight shipping, logistics operations, and relevant legal regulations is preferred.<\/li>\n<\/ul>\n<\/div><div style=\"text-align:left;\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--awb-margin-top:20px;--awb-padding-top:12px;--awb-padding-right:25px;--awb-padding-bottom:12px;--awb-padding-left:25px;--button_accent_color:var(--awb-color1);--button_border_color:var(--awb-custom_color_2);--button_accent_hover_color:var(--awb-color1);--button_border_hover_color:var(--awb-color1);--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button_gradient_top_color:#e36900;--button_gradient_bottom_color:#e36900;--button_gradient_top_color_hover:#0e1263;--button_gradient_bottom_color_hover:#0e1263;--button_font_size:18px;--button_typography-font-family:&quot;Montserrat&quot;;--button_typography-font-style:normal;--button_typography-font-weight:500;\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/forms.office.com\/pages\/responsepage.aspx?id=XhrGe3vyE0C3vEHbVr1xDObvxbNUUWlOlGUK9o41batUQjFROERGN0ZWNjc5QUUyU1gwNTJUVDBPNiQlQCN0PWcu&amp;route=shorturl\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Apply Now<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:30px;--awb-padding-right:30px;--awb-padding-bottom:30px;--awb-padding-left:30px;--awb-overflow:hidden;--awb-bg-color:var(--awb-color4);--awb-bg-color-hover:var(--awb-color4);--awb-bg-size:cover;--awb-border-radius:12px 12px 12px 12px;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-text fusion-text-4\" style=\"--awb-font-size:26px;--awb-line-height:40px;--awb-text-color:var(--awb-custom13);\"><p style=\"text-align: center;\">Interested candidates are encouraged to submit their resumes to<strong> <a href=\"mailto:ph-recruitment@premiernx.com\"><strong>ph-recruitment@premiernx.com<\/strong> <\/a> <\/strong> with the Job Title in the subject line.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":5666,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-31920","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Freight and Logistics Claims Representative - Premier NX<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Freight and Logistics Claims Representative - Premier NX\" \/>\n<meta property=\"og:url\" content=\"https:\/\/premiernx.com\/uk\/careers\/philippine\/freight-and-logistics-claims-representative\/\" \/>\n<meta property=\"og:site_name\" content=\"Premier NX\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/premier.nx\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-05T12:54:56+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-11T16:23:50+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Freight and Logistics Claims Representative - Premier NX","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_GB","og_type":"article","og_title":"Freight and Logistics Claims Representative - Premier NX","og_url":"https:\/\/premiernx.com\/uk\/careers\/philippine\/freight-and-logistics-claims-representative\/","og_site_name":"Premier NX","article_publisher":"https:\/\/www.facebook.com\/premier.nx","article_published_time":"2025-08-05T12:54:56+00:00","article_modified_time":"2025-09-11T16:23:50+00:00","twitter_card":"summary_large_image","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/premiernx.com\/careers\/philippine\/freight-and-logistics-claims-representative\/#article","isPartOf":{"@id":"https:\/\/premiernx.com\/careers\/philippine\/freight-and-logistics-claims-representative\/"},"author":{"name":"admin","@id":"https:\/\/premiernx.com\/#\/schema\/person\/8bba5eeee525ab5b65b86dc98f717546"},"headline":"Freight and Logistics Claims Representative","datePublished":"2025-08-05T12:54:56+00:00","dateModified":"2025-09-11T16:23:50+00:00","mainEntityOfPage":{"@id":"https:\/\/premiernx.com\/careers\/philippine\/freight-and-logistics-claims-representative\/"},"wordCount":2807,"publisher":{"@id":"https:\/\/premiernx.com\/#organization"},"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/premiernx.com\/careers\/philippine\/freight-and-logistics-claims-representative\/","url":"https:\/\/premiernx.com\/careers\/philippine\/freight-and-logistics-claims-representative\/","name":"Freight and Logistics Claims Representative - Premier NX","isPartOf":{"@id":"https:\/\/premiernx.com\/#website"},"datePublished":"2025-08-05T12:54:56+00:00","dateModified":"2025-09-11T16:23:50+00:00","breadcrumb":{"@id":"https:\/\/premiernx.com\/careers\/philippine\/freight-and-logistics-claims-representative\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/premiernx.com\/careers\/philippine\/freight-and-logistics-claims-representative\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/premiernx.com\/careers\/philippine\/freight-and-logistics-claims-representative\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/premiernx.com\/"},{"@type":"ListItem","position":2,"name":"careers","item":"https:\/\/premiernx.com\/careers\/"},{"@type":"ListItem","position":3,"name":"Philippines","item":"https:\/\/premiernx.com\/careers\/philippine\/"},{"@type":"ListItem","position":4,"name":"Freight and Logistics Claims Representative"}]},{"@type":"WebSite","@id":"https:\/\/premiernx.com\/#website","url":"https:\/\/premiernx.com\/","name":"Premier NX","description":"","publisher":{"@id":"https:\/\/premiernx.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/premiernx.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/premiernx.com\/#organization","name":"Premier NX","url":"https:\/\/premiernx.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/premiernx.com\/#\/schema\/logo\/image\/","url":"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/01\/Premier-NX.png","contentUrl":"https:\/\/premiernx.com\/wp-content\/uploads\/2025\/01\/Premier-NX.png","width":1296,"height":369,"caption":"Premier NX"},"image":{"@id":"https:\/\/premiernx.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/premier.nx","https:\/\/www.linkedin.com\/company\/premier-nx\/"]},{"@type":"Person","@id":"https:\/\/premiernx.com\/#\/schema\/person\/8bba5eeee525ab5b65b86dc98f717546","name":"admin","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/secure.gravatar.com\/avatar\/313a9561a19746699c949cd08a6b4dd57c3dd97abd04197d4279c0c6d8817fa8?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/313a9561a19746699c949cd08a6b4dd57c3dd97abd04197d4279c0c6d8817fa8?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/313a9561a19746699c949cd08a6b4dd57c3dd97abd04197d4279c0c6d8817fa8?s=96&d=mm&r=g","caption":"admin"},"sameAs":["https:\/\/premiernx.com"]}]}},"_links":{"self":[{"href":"https:\/\/premiernx.com\/uk\/wp-json\/wp\/v2\/pages\/31920","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/premiernx.com\/uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/premiernx.com\/uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/premiernx.com\/uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/premiernx.com\/uk\/wp-json\/wp\/v2\/comments?post=31920"}],"version-history":[{"count":4,"href":"https:\/\/premiernx.com\/uk\/wp-json\/wp\/v2\/pages\/31920\/revisions"}],"predecessor-version":[{"id":33005,"href":"https:\/\/premiernx.com\/uk\/wp-json\/wp\/v2\/pages\/31920\/revisions\/33005"}],"up":[{"embeddable":true,"href":"https:\/\/premiernx.com\/uk\/wp-json\/wp\/v2\/pages\/5666"}],"wp:attachment":[{"href":"https:\/\/premiernx.com\/uk\/wp-json\/wp\/v2\/media?parent=31920"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}